Customer Service Advisor - Arabic Speaker - Abudhabi

Customer Service Advisor - Arabic Speaker - Abudhabi page is loaded## Customer Service Advisor - Arabic Speaker - Abudhabilocations: ARE Abu Dhabi - Building Khaleej Areaposted on: Posted 30+ Days Agojob requisition id: R Job Title:Customer Service Advisor - Arabic Speaker - AbudhabiJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.## Essential Functions/Core Responsibilities• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport wi...