Customer Satisfaction Manager - Chhatrapati Sambhajinagar

Posted on 22/04/2026

Mission

Are you passionate and do you practise sports? Do you enjoy helping others discover and pursue their favorite sport? If yes, then Decathlon is the right place for you!

Watch this video to know about the role

1st Responsibility: Deliver a WOW Customer Experience

I greet, smile, and engage with customers to understand their needs

I am equipped to interact and engage with my customers

I promote sports by engaging customers through sports communities

I practice my sport and inspire customers to join sports communities.

I stay informed and encourage customers to participate in Decathlon events or local sports activities related to their interests.

I ensure my customer is Satisfied or Satisfied

I propose the right products & services depending on the needs of my customers

I use all our channels (in-store, .in, App) to satisfy the customer’s needs

I propose the...