Customer Representative (Hungarian and Romanian speaking) - On site (Álava)

Responsibilities

As a Customer Service Representative, you will:

• Handle calls through the CRM agent portal.
• Create quotations and orders via the SAP system.
• Expedite and communicate expected delivery times to customers.
• Offer basic product advice to individual customer needs (at least catalogue knowledge).
• Provide first‑level technical assistance to help customers identify their requirements for products and services.

Qualifications

To be successful in this role you should:

• Have proficient or bilingual level Hungarian and Romanian, and advanced English.
• Be at least a high school graduate.
• Have an interest in the technical field and a willingness to stay in the project for at least two years.
• Be customer oriented, have excellent communication skills, and possess a commercial attitude and awareness.
• Have a business mindset that will help you engage better ...