Customer Relations Advisor

WANTED – Customer Relations Advisor / Champion of All Things Consumer Delight

Fancy chatting with customers from all over the world and ensuring their orders arrive safe and sound while delivering a buying journey full of unexpected and unparalleled delight?

Thrive on controlled chaos and enjoy working within a high-performing team that pulls rabbits out of hats and achieves the impossible on a daily basis?

Why Master of Malt?

We are a multi-award-winning online drinks retailer with a particular passion for whisky, gin and other premium spirits. Our true passion, however, lies in creating unexpected and unrivalled delight for our customers – and that's where you come in!

Team Service is responsible for a range of crucial functions and is at the heart of MoM Towers, 365 days a year. We're not just here to answer calls or process customer orders – we're focused on delivering an exceptional customer experience across every interaction.