Customer Relation Officer
msr interior design pte. ltd. • singapore, singapore • Posted June 10, 2026
About the Role
Key Responsibilities
✅ Manage administrative and office operations, filing systems, and company records ✅ Handle customer enquiries, leads, and appointment scheduling ✅ Follow up with clients, designers, and project teams to ensure smooth communication ✅ Maintain lead tracking and CRM systems ✅ Assist with invoices, petty cash, and documentation ✅ Coordinate site visits and meetings ✅ Support compliance matters, license renewals, and company audits ✅ Monitor project progress and gather customer feedback to ensure service excellence ✅ Handle customer complaints professionally and escalate issues when necessary ✅ Prepare reports and provide administrative support to management Requirements
✔ Minimum Nitec, Diploma, or equivalent ✔ Strong communication and interpersonal skills ✔ Proficient in Microsoft Office (Word, Excel, Outlook) and Google Workspace ✔ Organized, detail-oriented, and able to multitask ✔ Experience in administration, customer service, interior design, construction,...
✅ Manage administrative and office operations, filing systems, and company records ✅ Handle customer enquiries, leads, and appointment scheduling ✅ Follow up with clients, designers, and project teams to ensure smooth communication ✅ Maintain lead tracking and CRM systems ✅ Assist with invoices, petty cash, and documentation ✅ Coordinate site visits and meetings ✅ Support compliance matters, license renewals, and company audits ✅ Monitor project progress and gather customer feedback to ensure service excellence ✅ Handle customer complaints professionally and escalate issues when necessary ✅ Prepare reports and provide administrative support to management Requirements
✔ Minimum Nitec, Diploma, or equivalent ✔ Strong communication and interpersonal skills ✔ Proficient in Microsoft Office (Word, Excel, Outlook) and Google Workspace ✔ Organized, detail-oriented, and able to multitask ✔ Experience in administration, customer service, interior design, construction,...