Customer Relation Executive

Malabar-Group • Remote, Remote • Posted May 23, 2026
About the Role

            Responsibilities  Greet and welcome customers to the jewellery store in a friendly and professional manner. 
Assist customers in their jewellery selection by providing product information, explaining features and benefits, and suggesting suitable options based on their preferences. 
Build strong customer relationships by providing exceptional service and personalized attention to each customer. 
Address customer inquiries, concerns, and complaints promptly and effectively, ensuring customer satisfaction. 
Maintain a deep knowledge of the store's jewellery collection, including materials, gemstones, designs, and current trends. 
Assist customers with jewelry fittings and adjustments, ensuring a comfortable and proper fit. 
Process sales transactions accurately and efficiently, including cash handling, credit card payments, and issuing receipts. 
Maintain a clean and organized store environment, including merc...
        