Lead and oversee a team of strategic account managers, providing guidance, support, and coaching to drive performance and achieve business objectives.
Develop customized logistics solutions to meet the unique needs and requirements of our customers, leveraging industry knowledge, best practices, and innovative technologies.
Collaborate with execution teams to identify opportunities for new business development and expansion of existing accounts.
Lead the development and presentation of proposals, including solution design, pricing strategies, and value propositions.
Serve as the primary point of contact for strategic customer account leadership, building and maintaining strong, long-lasting relationships with key stakeholders.
Lead team to manage customer relationships, ensuring alignment with expectations, contractual agreements, and service level agreements.