Customer Liaison Officer

Due to our continued success here at Fortem, we are excited to announce an opportunity for an experienced Customer Liaison Officer to become a pivotal part of our Grimsby operations.

This is a permanent role with travel across Grimsby and Boston. The core working hours are Monday to Friday 8am-4:30pm. This role can be based in Grimsby or Boston.

The Customer

We are proud to announce that the role will involve working on the Lincolnshire Housing Partnership (LHP) contract to deliver planned and retrofit works, collaborating with a strong team of project and site management, skilled trades, commercial staff, and a local supply chain.

Duties and Responsibilities

• Lead resident and community engagement initiatives, building strong relationships with local communities.
• Deliver clear and effective communications to customers and residents about the nature and scope of works.
• Act as the main point of contact for reside...