Customer Journey Coordinator - Stations

Metro Trains Sydney • sydenham, england • Posted June 08, 2026

About the Role

Job Type: Contract. Location: North Sydney. Job Category: Call Centre and Customer Service, Logistics, Supply & Transport. 
About MTS are the proud operators and maintainers of the M1 Northwest and Bankstown Line with the new City section now operational. We run a fully automated passenger railway – an Australian first. We connect our customers to opportunities that matter to them while delivering the next generation of rail travel to Sydney. With global expertise, we manage 51.5km of track and 21 stations, with a planned expansion into southwest Sydney. 
Job Description About the Role We have exceptional opportunities for passionate and driven Customer Journey Coordinator - Stations (CJC-S)  to join our Customer Operations team. As a CJC-S, you will be at the forefront of station operations, ensuring customers experience safe, efficient and smooth journeys across the Metro network. You’ll work closely with operational teams to m...
        