Customer IoT Delivery & Specialist Technical Support, ILS AP
Schaeffler Philippines, Inc. • makati, metro manila • Posted June 11, 2026
About the Role
IoT Project Delivery and Tecnical Support AP
- Lead IoT project delivery and technical support for AP for Schaeffler Lifetime Sokutions predictive maintenance products
- Build and develop the IoT delivery and technical support network in alignment with HQ Europe
- Serve as the main interface between STRIKE teams and HQ Europe for IoT delivery and tecnhical support
- Support AP STRIKE teams, Field Service Engineers, the sales team, service partners, distributors and key customers for Schaeffler Lifetime Solutions predictive maintenance products and services
- Manage the roadmap alignment process with HQ Europe
- Manage the IoT delivery product portfolio update process
- Troubleshoot issues using the OPTIME Dashboard, log technical support tickets and feature requests in IBM Maximo and report findings during HQ roadmap alignment calls including the creation of user stories where needed