Customer Insights & Service Analytics Lead

The Housing and Development Board (HDB) is seeking a motivated individual to improve service performance through data analysis and stakeholder engagement. This role involves collaborating with IT and other stakeholders to enhance HDB’s services and preparing reports for senior management.

Ideal candidates should have at least 3 years of experience in case management, strong analytical skills, and a problem-solving mindset. Join us in reshaping Singapore’s public housing landscape.