Customer Field Service Specialist - Diagnostic Equipment - Eastern Cape

Prostaff • South Africa, Eastern Cape • Posted July 11, 2026

About the Role

Minimum requirements for the role:

  • An electrical, Clinical Engineering Diploma or National Diploma in Medical Technology or any other 3-year related qualification is preferred for this role.

  • Previous experience working in a field service engineering position within the medical or related field is preferred.

  • Previous experience working with customers face-to-face and telephonically is essential.

  • The successful candidate must have commercial sales experience, having worked within a diagnostic environment.

  • Experience working with IT or LIS systems is preferred.

  • Previous experience having worked with instruments, reagents and related products is essential.
  • The successful candidate will be responsible for:
  • Providing technical service and support to customers with analyser, application, operator, and reagent queries, working closely with the sales team to drive sales growth.

  • Troub...