Customer Experience Specialist Role at Nexeo
Nexeo Plastics • edmonton, division no. 11 • Posted June 27, 2026
About the Role
Join Nexeo Plastics as a Customer Experience Specialist focused on enhancing customer engagement. Manage comprehensive order processes to ensure satisfaction and efficiency.
This position plays a crucial role in optimizing customer interactions and maintaining high service standards. Responsibilities include proactive management of order deliveries, effective coordination with internal teams, and direct communication with customers to ensure their needs are met. The ideal candidate will exhibit strong organizational abilities and a commitment to the company's quality objectives.
Key Responsibilities:
• Oversee and manage assigned customer orders
• Communicate timely updates on order status and inventory
• Collaborate to expedite orders and resolve any issues
• Maintain accurate records in the Sales Order Management Report
• Foster positive relationships with customers and internal teams
Requirements:
• Associate degree or relevant work experience
• Proven ...
This position plays a crucial role in optimizing customer interactions and maintaining high service standards. Responsibilities include proactive management of order deliveries, effective coordination with internal teams, and direct communication with customers to ensure their needs are met. The ideal candidate will exhibit strong organizational abilities and a commitment to the company's quality objectives.
Key Responsibilities:
• Oversee and manage assigned customer orders
• Communicate timely updates on order status and inventory
• Collaborate to expedite orders and resolve any issues
• Maintain accurate records in the Sales Order Management Report
• Foster positive relationships with customers and internal teams
Requirements:
• Associate degree or relevant work experience
• Proven ...