Customer Experience Manager
Oracle • tlahuac, tlahuac • Posted June 12, 2026
About the Role
**Qualifications**
- 10+ years of Customer Experience Manager experience within Enterprise Software.
- Cloud Technical knowledge
- Experience within a Service Delivery environment
- Executive Sponsorship & Collaboration
- A fully proficient practitioner who can communicate at all levels within the account and create opportunities for the client to grow and improve their Oracle products and services.
- Proven ability to be customer-focused, and develop acumen to cultivate and develop lasting customer relations.
- Must be a Self Starter who can demonstrate the ability to work autonomously and independently
- Previous experience with Oracle Solutions is preferred.
Career Level - IC4
Main contact for Oracle customers. Manages the contract, or delivery engagement as defined by Oracle Service Support (OSS). Develops and maintains relationships with senior management across lines of business and third parties. Plans and deploys support activities to ensure effect...
- 10+ years of Customer Experience Manager experience within Enterprise Software.
- Cloud Technical knowledge
- Experience within a Service Delivery environment
- Executive Sponsorship & Collaboration
- A fully proficient practitioner who can communicate at all levels within the account and create opportunities for the client to grow and improve their Oracle products and services.
- Proven ability to be customer-focused, and develop acumen to cultivate and develop lasting customer relations.
- Must be a Self Starter who can demonstrate the ability to work autonomously and independently
- Previous experience with Oracle Solutions is preferred.
Career Level - IC4
Main contact for Oracle customers. Manages the contract, or delivery engagement as defined by Oracle Service Support (OSS). Develops and maintains relationships with senior management across lines of business and third parties. Plans and deploys support activities to ensure effect...