Customer Experience Manager - Parts and Dealer Enablement
Vermeer Corporation • Pella, IA • Posted July 13, 2026
About the Role
Who We Are
Vermeer equips customers doing important work around the world. We are global, driven by innovation and growing. The equipment we make manages natural resources, connects people and feeds and fuels communities. We live out a caring culture, we demonstrate agility, we keep a focus on customers and are stewards of our resources. These beliefs drive our culture, determine how we treat others and steer our business.
Work Shift
1 - First Shift
Job Summary
The Customer Experience Manager – Parts and Dealer Enablement leads and continuously improves the dealer and customer experience for parts, with primary accountability for support execution, escalation management, and process improvement. The role also provides leadership for dealer business enablement efforts, including VermeerOne and Fleet, using operational insights to drive adoption, resolve issues, and strengthen dealer confidence across the lifecycle.
What You’ll Do
1. Own th...
Vermeer equips customers doing important work around the world. We are global, driven by innovation and growing. The equipment we make manages natural resources, connects people and feeds and fuels communities. We live out a caring culture, we demonstrate agility, we keep a focus on customers and are stewards of our resources. These beliefs drive our culture, determine how we treat others and steer our business.
Work Shift
1 - First Shift
Job Summary
The Customer Experience Manager – Parts and Dealer Enablement leads and continuously improves the dealer and customer experience for parts, with primary accountability for support execution, escalation management, and process improvement. The role also provides leadership for dealer business enablement efforts, including VermeerOne and Fleet, using operational insights to drive adoption, resolve issues, and strengthen dealer confidence across the lifecycle.
What You’ll Do
1. Own th...