Customer Experience Lead - Service Quality & Insights

A prominent retail company in Quezon City seeks an Assistant Manager for Customer Experience. This role leads the development of customer experience standards and oversees service quality across all stores nationwide. Candidates should possess a bachelor's degree and 5–8 years of relevant experience in retail or customer service. Innovative thinkers with excellent communication skills are encouraged to apply. The position requires collaboration with numerous departments and may involve travel to various store locations.
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