Customer Experience Customer Success Specialist - Splunk (Remote)
Cisco • Montreal, PQ • Posted July 01, 2026
About the Role
The application window is expected to close on: 07/14/2026
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
**This role can be performed anywhere in Eastern Canada.**
This role ensures the adoption and technical health and value realization of Splunk that leads to successful renewals and business growth by leveraging AI-driven insights and a thorough understanding of customer environments and deployments to tailor adoption strategies. It proactively develops and orchestrates technical adoption planning (TAP) execution, creating and driving TAPs that align with customer goals to maximize technology investments and promote the full utilization of Splunk technologies, with designated CSSs typically owning TAP creation and pooled CSSs contributing architecture-specific expertise. The position facilitates alignment workshops to review adoption progress and drive expected customer outcomes and benef...
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
**This role can be performed anywhere in Eastern Canada.**
This role ensures the adoption and technical health and value realization of Splunk that leads to successful renewals and business growth by leveraging AI-driven insights and a thorough understanding of customer environments and deployments to tailor adoption strategies. It proactively develops and orchestrates technical adoption planning (TAP) execution, creating and driving TAPs that align with customer goals to maximize technology investments and promote the full utilization of Splunk technologies, with designated CSSs typically owning TAP creation and pooled CSSs contributing architecture-specific expertise. The position facilitates alignment workshops to review adoption progress and drive expected customer outcomes and benef...