Customer Experience Coordinator - Knockdown Rebuild

ABN Group • Australia, Victoria • Posted July 12, 2026

About the Role

What's on offer? 

This is your chance to be part of a high performing team delivering something that truly matters, helping customers bring their new home to life. In our knockdown rebuild team, you will manage your own portfolio and guide customers through every step of their pre construction journey, creating a smooth and positive experience from sales acceptance through to site start.

 
 
What you'll be doing
 
You’ll own the pre construction journey for your customers, guiding them from sales acceptance through to site start. Acting as their key point of contact, you’ll bring together people, process and communication to deliver a smooth, confident and positive experience at every step.
 
You will:

  • Own and manage a portfolio of Knockdown Rebuild projects
  • Be the trusted point of contact throughout pre construction
  • Keep jobs progressing and key milestones on track
  • Co...