Customer Experience AVP

Senior Manager / Associate Vice President – Customer Experience

Location – Delhi

About Futurisk:

With over 21 years of experience, we deliver reliable and client-focused risk solutions to corporates across India. Backed by strong industry relationships and deep expertise in general insurance and employee benefits, we design practical, value-driven solutions tailored to business needs. We focus on long-term partnerships, consistent service quality, and sustainable growth, offering a stable and professional environment where individuals can take ownership and grow with us.

Key Responsibilities

• Manage end-to-end customer experience for assigned corporate clients, leading the helpdesk team in delivering efficient servicing of GMC, GPA, and GTL policies, claims support, and timely resolution of employee queries.
• F...