Customer Experience Associate Quebec
Scotiabank • montreal (administrative region), qc • Posted June 09, 2026
About the Role
Elevate customer relations at Scotiabank as a Customer Experience Associate in Outremont, Quebec. Connect with clients, provide exceptional service, and embrace technology to enhance their banking journey.
In this role, you will become the vital connector between Scotiabank and its clients. As a Customer Experience Associate, your mission is to foster strong relationships and deliver outstanding service. You will actively engage with customers, assist in financial goals, and leverage your technical skills to promote digital banking solutions.
Key Responsibilities:
• Build and nurture strong customer relationships
• Identify and address customer needs effectively
• Simplify complex concepts for better understanding
• Thrive in a target-driven performance atmosphere
• Show eagerness to learn and contribute positively
Requirements:
• Proven customer service skills from work or community actions
• Professional, friendly, and efficient interaction style
• Fl...
In this role, you will become the vital connector between Scotiabank and its clients. As a Customer Experience Associate, your mission is to foster strong relationships and deliver outstanding service. You will actively engage with customers, assist in financial goals, and leverage your technical skills to promote digital banking solutions.
Key Responsibilities:
• Build and nurture strong customer relationships
• Identify and address customer needs effectively
• Simplify complex concepts for better understanding
• Thrive in a target-driven performance atmosphere
• Show eagerness to learn and contribute positively
Requirements:
• Proven customer service skills from work or community actions
• Professional, friendly, and efficient interaction style
• Fl...