Customer Experience and Tour Guide

KiwiQuest Ltd. • lake tekapo, canterbury • Posted June 19, 2026

About the Role

Tourism & Adventure $27.8 - 33.4/h 2 days ago

Lake Tekapo, Canterbury, New Zealand

Work Style

Physical 4/10

Creative 6/10

Pace 5/10

Structure 6/10

Pressure 5/10

Travel 1/10

Hours 8/10

Description

Deliver bilingual astronomy experiences at Lake Tekapo's Dark Sky Project in the International Dark Sky Reserve.

Responsibilities

  • Deliver engaging bilingual (Mandarin and English) guided experiences
  • Host and welcome visitors to the Dark Sky Project
  • Share astronomy and cultural narratives
  • Support bookings, enquiries, and retail operations
  • Create a seamless visitor journey across all touchpoints

Requirements

  • Fluency in both Mandarin and English (essential)
  • Confidence speaking to groups
  • Experience in customer service, tourism, retail, or hospitality
  • Positive and energetic approach
  • Willingness to...