Customer Engineer Manager
Applied Materials South East Asia • singapore, singapore • Posted May 31, 2026
About the Role
Job Description Key Responsibilities
- Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.
- Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.
- Ensures customer satisfaction with Company service and system performance.
- Interviews, hires, and trains customer engineers as necessary to support regional business.
- Ensures employee satisfaction through:
- communication of business progress and all related action.
- setting goals and controlling achievements.
- establishing training and career development plans.
- Ensures the appropriate safety practices among customer engineer...