Customer Engineer - C3
WhiteCrow Research • singapore, singapore • Posted June 28, 2026
About the Role
As a Customer Engineer - C3, you will be responsible for
- Installing, maintaining, and upgrading customer equipment
- Applying basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers (Customer Engineers)
- Collaborating with Senior Field Service Engineers (Customer Engineers) and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges
- Training and mentoring junior Field Service Engineers (Customer Engineers)
- Performing preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
- Coordinating and communicating directly with customers
- Fulfilling additional duties, as assigned
- Completion of a Diploma and/or Bachelor’s degree, military technical training, field service experience, or trade ce...