Customer Engagement Officer

• Competitive Remuneration and salary packaging up to $18,550
• Collaborative, supportive and open team environment
• 2 x Full time permanent roles

Please note: the roles is currently based in Cockburn and will transition to Booragoon once the office relocation is confirmed - expected around July.

We are seeking two experienced Customer Engagement Officers who are familiar with the NDIS landscape and want to continue the great work they do in a purpose driven organisation. 

About the Role

• As the first point of contact for our customer you will build relationships and use your expertise in the NDIS to navigate complex issue to best meet the customer needs.
• You will be responsible for guiding new and existing customers through the service journey including but not limited to initial enquiry to intake, service agreement developme...