Customer Engagement Manager FTC

McCarthy and Stone • Bournemouth, England • Posted June 06, 2026

About the Role

Customer Engagement Manager (Fixed Term Contract/Secondment) 

Location : Hybrid (with an average of 1 or 2 days per week in the Hatfield or Bournemouth office) 
Department: Your McCarthy Stone 
Salary: c.45k + Benefits
Contract Type: Fixed Term/Secondment 

Are you a communications expert with a passion for customer engagement? 

McCarthy Stone, the UK’s leading developer and manager of retirement communities, is seeking a Customer Engagement Manager due to the post holder securing an internal promotion. This person will need to be passionate and dynamic and will join our team on a fixed-term contract or secondment. In this pivotal role, you will lead the communication and engagement strategy for over 22, homeowners and tenants across the UK. 

Key Responsibilities: 

  • Strategic Leadership: Develop, manage, and deliver a comprehensive communications and engagement strategy, ensuring ...