Customer Engagement Associate - Festival of Creativity

Handle Recruitment are seeking candidates who are passionate about events, marketing, advertising or other areas of media and creativity to join an international festival of creativity in the run up to the 2026 event. The festival is highly reputable and widely regarded in the advertising, brand marketing and creative communications world so this is a fantastic opportunity for candidates looking to gain invaluable experience within the creative industries!

As the Customer Engagement or Customer Service Associate your responsibilities will include:

• Be the first point of call for the agencies and companies entering work for the awards
• Take on a customer centric approach using telemarketing skills to contact existing and new customers from the creative communications field i.e. mainly advertising/ PR / media agencies and production companies
• Generate entries for the festival by helping customers understand the Awards structure, rules and entr...