Customer Engagement and Service Manager
Lectra • Shanghai, Shanghai • Posted June 26, 2026
About the Role
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TextileGenesis , a Lectra Company , is a global leading company in Supply Chain Traceability domain for the fashion & textile industry . Headquarter in Amsterdam, we have presence in China ; India, Bangladesh, Turkey and Netherlands , UK and Colombia .
Currently, over 8,000 textile companies are part of our traceability network and more than 100 leading global brands are implementing traceability programs on our Traceability platform .As of Dec 2024 , a total billion garments have been traced across the entire supply chain ,from fiber to retailer, on the TextileGenesis platform .
He or she will be responsible for the delivery of supply -chain traoffice-basedceability in greater China region to meet the project requirement of Brand and Retailer based in Europe and the USA . We offer the flexibility for this position to be home-based
Scope of work including but not limit to