Customer Contact Agent

We are recruiting for a Customer Contact Agent to join our Retail Mortgage Services (RMS) team in Manchester. 

This is an excellent opportunity to work within a team who act for some of the biggest lenders in the UK. You will be working to help set up solutions to help and support a customer through the litigation process with an overall objective of keeping them in their homes and preventing litigation. 

We have a fantastic and diverse team which is made up of colleagues of a wide variety of ages and backgrounds. Our team and colleagues here are praised by customers on a regular basis for all the support we provide. If you enjoy helping people, then this role may just be the perfect opportunity for you.

Your Role

As a Customer Contact Agent your day to day remit will include; 

• Working on behalf of TLT's clients to work with their customers currently behind on their mortgage payments and fa...