Customer Care Specialist with German

Advisory Group TEST Human Resources • Kraków, Lesser Poland Voivodeship • Posted June 14, 2026

About the Role

Start your career with our Client, and you will work with a great team who share your passion for travel!
As one of the world’s leading airlines, we’re able to offer you unique opportunities to let your passion fly!

Region: Kraków, małopolskie

Requirements:

  • Proficiency in written and spoken German (min. B2/C1)

  • Fluency in English(min. B2)

  • Excellent communication skills

  • A logical thinker with attention to detail and the ability to problem solve

  • Resilience and positive attitude

  • Williness to work on shifts and ability to work under pressure 

    • Responsibilities:

  • Answering all customer enquiries professionally

  • Making sure accurate fares and times are quoted that best meet customer needs

  • Maintaining company's customer service standards at all times and present a professional and favorable image of company

  • Maximizing direct sal...