Customer Care Specialist

TEKsystems • Swedesboro, NJ • Posted June 27, 2026

About the Role

NOW HIRING CUSTOMER CARE REPS IN SWEDESBORO, NJ!
***This position requires 6 weeks fully on-site and will become hybrid after training. 1 Saturday per month is also required***
Day to Day:

+ Deliver customer service with kindness, empathy, understanding, and patience

+ Efficiently navigate patient and prescriber profiles across systems

+ Ability to adapt quickly to each customer interaction - inbound, outbound, and written, through email, phone, SMS, chat and mailed prescriptions.

+ Cohesively work with a team, as well as independently

+ Ability to interact with team members across pharmacy and fulfillment facilities.

+ Maintain a positive and professional attitude while keeping our pet patients and customers front and center.

Additional Skills & Qualifications

+ Strong customer service and communication skills

+ Administration and data entry

+ Willing to get a pharmacy technician lice...