At Endomag, a Hologic Company, we are driven by a powerful purpose: enabling healthier lives everywhere, every day. Endomag develops innovative breast cancer care technologies, including magnetic localisation and lymphatic tracing solutions that help clinicians deliver more precise, efficient and patient-centred treatment.
What To Expect
Be a trusted point of contact for customers, providing professional, proactive and timely support by phone, email and other channels. Manage customer orders from receipt through to fulfilment, ensuring queries and issues are resolved accurately and within agreed service levels. Build strong customer relationships by providing clear, helpful and accurate information on products, pricing, delivery and order status. Proactively keep customers informed with order, delivery and repair updates. Investigate, log and resolve customer queries, escalating where needed to ensure timely resolution.