Customer Care Specialist

Do you have a natural ability to build connections with people and a passion for providing an exceptional customer experience? Are you known for your curiosity and ability to think outside the box to solve problems? Do you love having variety in your day and thrive in a positive environment with high performers?

If you answered a big resounding YES to these questions, it sounds like we have the perfect role for you! MECCA Brands has had exceptional growth in the past five years and we’re looking for the right people to help us deliver industry leading customer experience, in our Customer Care team.

We're looking for passionate Customer Care Specialists to join our team in either a Full-Time Fixed-Term roleuntil January 2027 or on a Casual basis.

Based at our Richmond Support Centre, you'll play a key role in creating exceptional experiences for our customers. Our Customer Care team operates between 6am and 10pm AEST.