Customer Care Representative

Overview

On-site - Taguig Fresh Graduate/Student High/Senior High School Full-time

Job Description

• Provide prompt and efficient customer support through multiple channels (phone, email) while maintaining a high level of professionalism.
• Address customer issues and complaints, resolving them efficiently while ensuring customer satisfaction.
• Guide customers in account setup, updates, and troubleshooting account-related issues.
• Maintain deep product knowledge to be able to assist customers.
• Keep records of customer interactions, including inquiries, complaints, comments, and actions taken, in the client’s system.
• Ensure continuous end-to-end support to deliver seamless and satisfying customer experience.

Qualifications

• Fresh Graduates in any course/SHS Graduate/undergraduate studies for two years.
• Computer literate; can work with MS Office (Word, Excel, etc.).
• Goo...