Customer Care Representative

On-site - Pasay 3-5 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Description

• Provide exceptional customer service and support to enhance customer satisfaction.
• Handle customer inquiries and complaints through various channels, including phone, email, and chat.
• Schedule appointments and manage customer accounts with precision.
• Resolve issues and provide effective solutions in a timely manner.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: High School Diploma or equivalent required.
• Experience Level: 3–5 years of experience in international voice account in bpo sector
• Skills and Competencies: Proficient in English; strong custome...