Customer Care Representative - Brampton

Sonova • Brampton, Ontario • Posted June 12, 2026

About the Role

Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment? 


Are you passionate about providing customer service that exceeds expectations?

If so, we think you belong here at Connect Hearing as a Customer Care Representative! 

Who we are:


Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Working Location: Brampton, ON


Reporting to: Regional Clinic Manager

A day in the life of a Customer Care Representative involves:


• Providing exceptional customer service in person, over the phone and by email


• Scheduling appoin...