Customer Care Representative - Alorica Makati - Work Onsite

We are seeking a customer service representative to work on-site in Makati. No experience is required, and we welcome high school graduates, senior high school graduates, and college undergraduates.

Job Description

The successful candidate will respond to customer inquiries via phone, email, and chat, provide accurate information about products and services, resolve customer issues and complaints efficiently, and maintain detailed records of customer interactions.

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Benefits

We offer a competitive salary range, paid training and incentives, 20% night differenti...