Customer Care Operations Manager - Data-Driven Leader

Miravia, located in Madrid, seeks a Call Center Operations Manager to enhance service excellence and operational efficiency within a customer support environment. The successful candidate will lead a dynamic team, implement data-driven strategies, and ensure top-notch customer service.

This role demands strong leadership skills, a background in call center management, and proficiency in key technologies like Salesforce. The position is office-based, ensuring overall team collaboration and engagement.