Customer Care Executive

About NR Consulting

NR Consulting is a Great Place to Work Certified workforce and technology solutions organization supporting clients across India, North America, and global markets. We provide staffing, consulting, workforce management, and technology-enabled business solutions across multiple industries.

Role Overview

We are looking for a professional and customer-focused Customer Service Executive to handle customer queries, resolve issues, provide accurate information, and ensure a positive customer experience. The ideal candidate should have good communication skills, patience, problem-solving ability, and a service-oriented attitude.

Key Responsibilities

• Handle customer queries through calls, emails, chat, or support tickets.
• Provide accurate information about products, services, processes, or account-related matters.
• Resolve customer issues in a timely and professional manner.
• Escalate unre...