Customer Care Coordinator

Customer Care Coordinator
Milton Keynes £32,000 – £35,000 Full-time, Monday to Friday, 8:00 am – 4:30 pm Hybrid working after training period
Overview
A leading drylining contractor with long‑standing staff and a supportive working culture is seeking a Customer Care Coordinator to join its team. This role suits someone with solid construction customer care experience, strong administration skills and confidence managing defects, remedial works and patching programmes across multiple sites and occupied properties. The position offers stability, a friendly office environment and hybrid working once established.
Key Responsibilities
• Manage customer care defects from initial instruction through to completion
• Schedule patchers and operatives across multiple sites and occupied properties
• Liaise with site managers, subcontractors, quantity surveyors and homeowners
• Coordinate appointments and maintain regular communication with residents
• Prepare quotations ...