Customer Care Center Leader - Operations & CSAT Champion

Miravia is seeking a Call Center Operations Manager based in Madrid to lead a dynamic team in delivering exceptional customer service. The role involves overseeing daily operations, implementing strategies to enhance customer satisfaction, and ensuring compliance with company policies. Candidates should possess a degree in Business Administration or a related field and have over 5 years of experience in call center management. Proficiency in call center technologies and strong leadership skills are essential. Join Miravia to drive excellence in the e-commerce sector.
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