Customer Care Associate

Stoakley-Stewart Consultants • Mississauga, Ontario • Posted March 13, 2026

About the Role

The Opportunity
This position will manage multiple, ongoing tasks in conjunction with the Customer Care Team and Order Delivery. You will ensure exceptional customer case through the support and service of customer requirements within the organization.
Position Description
As part of the Customer Care Team, you will:
Manage orders and their processing accuracy to ensure prompt resolution and sales order confirmation

Take ownership of the customer care order inbox

Respond and communicate with existing customers and new clients

Update customer information into the system, addresses, contacts and their customer products codes

Respond to customer inquiries in a timely manner

Process order shipment documents from third party warehouses

Ensure compliance with all health and safety regulations, GMP’s and HACCP requirements
Experience