Customer Care Advocate
Robert Half Office Team • Milwaukee, WI • Posted June 13, 2026
About the Role
Description We are looking for a Customer Care Advocate to join a contract opportunity with permanent potential based in Milwaukee, Wisconsin. This role supports customer service operations within a semiconductor and electric components manufacturing environment, with a focus on order activity, customer communication, and issue resolution. The ideal candidate brings a service-minded approach, works well across teams, and can manage a steady flow of inquiries while maintaining accuracy and professionalism.
Responsibilities:
• Build a strong understanding of assigned customer accounts, including purchasing patterns, product usage, key contacts, and account priorities to provide informed day-to-day support.
• Partner closely with sales, engineering, and other internal teams to gather relevant account details and respond effectively to customer questions and requests.
• Resolve service-related issues such as complaints, returns, shipment follow-up, credits, and order adju...
Responsibilities:
• Build a strong understanding of assigned customer accounts, including purchasing patterns, product usage, key contacts, and account priorities to provide informed day-to-day support.
• Partner closely with sales, engineering, and other internal teams to gather relevant account details and respond effectively to customer questions and requests.
• Resolve service-related issues such as complaints, returns, shipment follow-up, credits, and order adju...