Customer Assistant - Hospitality - Burton

Working Pattern

Week 1
Sunday 12:00-16:00
Tuesday 12:00-16:00
Wednesday 12:00-16:00
Friday 12:00-16:00

Week 2
Sunday 12:00-16:00
Monday 12:00-16:00
Tuesday 12:00-16:00
Wednesday 12:00-16:00

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

• At M&S, our customer...