Customer Advocacy Strategy & Planning Manager
Subaru of America • Camden, NJ • Posted June 29, 2026
About the Role
Summary
Supports Subaru of America's Customer Advocacy Department (CAD) in setting strategy, shaping communications, and driving organizational excellence. Reports directly to the Vice President – Customer Advocacy and serves as a key member of the CAD leadership team. Leads strategic planning, oversees the Strategy and Communications functions, and ensures alignment across major enterprise initiatives while driving both near-term performance and long-term transformation.
Acts as the primary liaison between CAD and enterprise partners, including Information Technology and key cross-functional committees, ensuring alignment, visibility, and execution of strategic priorities.
Core Requirements of the Ideal Candidate
+ Must be able to get big things done
+ Be a strategic thinker
+ Have impeccable attention to detail and quality
+ Have strong project management skills
+ Understand data and how to us...
Supports Subaru of America's Customer Advocacy Department (CAD) in setting strategy, shaping communications, and driving organizational excellence. Reports directly to the Vice President – Customer Advocacy and serves as a key member of the CAD leadership team. Leads strategic planning, oversees the Strategy and Communications functions, and ensures alignment across major enterprise initiatives while driving both near-term performance and long-term transformation.
Acts as the primary liaison between CAD and enterprise partners, including Information Technology and key cross-functional committees, ensuring alignment, visibility, and execution of strategic priorities.
Core Requirements of the Ideal Candidate
+ Must be able to get big things done
+ Be a strategic thinker
+ Have impeccable attention to detail and quality
+ Have strong project management skills
+ Understand data and how to us...