Customer Advisor - Non Forecasted Volume

Company description

Role: Customer Advisor Driving School
Location: Cardiff - Dynamic Working
Salary: 24,060
Shift Pattern: Monday-Friday 9am-5pm
Full Time/Permanent

At the AA Driving School & BSM,youllput the customer at the focus of everything you do.Wereon the road to providing world-class customer experiences and are looking for the best customer-focussed people to join us on this journey.Werelooking for strong customer service advisors, ideally with a history of dealing with customers viadifferent contact methods such as webchat and telephony. Youllbe part ofa great team, with flexible working options all within the hours of Monday to Friday, 9am to 5pm so your weekends are your own!

You will;

• Inbound & Outbound Contact Handling : Manage inbound chats from our pupils, inbound calls from instructors or Motability pupil...