Customer Adviser

Customer Adviser

Salary: £15,281 - £16,815

About the Role

Join a team that has earned Best Regional Building Society recognition for nine consecutive years. In a face‑to‑face customer‑focused environment, you will engage customers daily, listening to understand their financial needs and goals.

Daily duties include:

• Opening and setting up tills at the start of the day
• Making customer appointments
• Processing customer transactions at the counter
• Assisting with the opening of savings accounts
• Cashing up and closing at the end of the day

Hours: 21 hours per week, Monday, Tuesday and Friday 9am – 5pm, plus Saturdays on a rota basis (typically until 12pm).

Key Responsibilities

• Deliver an outstanding customer experience, building relationships with customers.
• Work closely with branch colleagues to support the needs of the Society.
• Participate in a 12‑week t...