Customer Accounts Advisor

We have a new fixed-term opportunity within our Billings & Collections Team. We are currently looking for a Customer Accounts Advisor to join us at our Salford Quays location.

This is a fixed-term opportunity for up to 12 months.

Reporting into the Billings & Collections Team Manager this roles core function will be to take responsibility for managing and optimising the financial performance of RAC by ensuring the timely and accurate billing of customers and the efficient collection of outstanding balances.

You’ll manage your own portfolio of customer accounts, resolve billing queries, support customers with payment options, and work closely with colleagues across RAC to achieve the right outcomes for both our customers and the business.

You’ll combine strong attention to detail with confident customer communication, while working towards individual, team, and departmental performance targets.

This full-time role will b...