CSR (Customer Service) – Healthcare

RSD Human Resource Management Consultancy

On-site - Taguig No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Professional Development

Job Training

Description

• Assist patients with inquiries related to healthcare services and insurance.
• Provide information about medical procedures and appointments.
• Resolve issues and complaints effectively while maintaining patient confidentiality.
• Collaborate with healthcare professionals to ensure quality service delivery.
• Document interactions and maintain accurate patient records.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or healthcare.
• Skills and Competencies:...