CRM Team Lead Promotions & Gamification

Our client is a fast-growing tech and digital services provider within the iGaming industry, focused on delivering standout player experiences through innovation, data, and creativity.

They’re now looking for a CRM Team Lead – Promotions & Gamification to take ownership of one of the most impactful areas of the business: player engagement and retention.

This is a high‑visibility role where you’ll shape how promotions and gamification mechanics come together into a seamless, automated player journey.

The Role

As CRM Team Lead, you’ll act as the bridge between CRM, Product, and Commercial teams, ensuring that every promotion, feature, and campaign contributes to long‑term player value.

You won’t just execute campaigns—you’ll design the ecosystem behind them. From major seasonal events to everyday engagement mechanics, your focus will be on turning standalone features into a connected, data‑driven lifecycle strategy that drives retention and loya...