CRM Specialist/ CRM Manager

Are you a visionary leader with a passion for driving excellence in the financial world? An international leading FX Broker is seeking an experienced and strategic CRM Department Manager to lead our team in Dubai. This is a key leadership role where you will guide a team of CRM Specialists, own system performance, and drive the data strategy that influences customer retention and operational efficiency at a global scale. We are looking for a mentor and a strategist who can empower our team and build the future of our CRM operations.

• Team Leadership: Lead, mentor, and develop a high‑performing team of CRM Specialists.
• CRM Strategy: Execute department‑wide strategies that drive engagement and long‑term customer value.
• System Ownership: Oversee CRM configuration, workflow design, and overall platform optimization.
• Data Analytics: Lead behavioral analysis to provide actionable insights for senior managem...